Returns Policy

We want every unwrap to end in a happy squish.

Damaged or faulty items

If a Toastie arrives damaged, contact us within 30 days of delivery with a photo and we'll send a replacement.

Unopened mystery bags can be returned within 30 days of delivery for a refund to your original payment method.

Because the surprise is part of the fun, opened bags can't be returned just for the character inside.